AI GCC in India · MLOps, LLMOps & AgentOps

    MLOps, LLMOps & AgentOps for GCCs.

    Run production AI reliably. One operating layer for models, LLM applications and agents covering CI/CD, continuous evaluation, observability, model routing, drift, cost per task and governance integration.

    In brief

    MLOps, LLMOps and AgentOps give an AI GCC the production operating layer for machine-learning models, LLM applications and autonomous agents. They cover evaluation, deployment, observability, versioning, permissions, cost, governance and incident management. NeoIntelli builds this layer on the client's existing engineering toolchain and can operate it as part of a managed or Build-Operate-Transfer engagement until the GCC team owns it.

    Architecture

    Evaluate, deploy, observe, govern. For every artifact.

    Code, data, models, prompts and agents move through the same loop. The loop is what turns a pilot into a production capability.

    1. STEP 01

      Code / Data / Model / Prompt / Agent

      Every artifact versioned and traceable.

    2. STEP 02

      Evaluate

      Automated evaluation gates in CI for models, prompts, retrieval and agents.

    3. STEP 03

      Deploy

      Governed release with rollout, routing and rollback.

    4. STEP 04

      Observe

      Quality, drift, latency, cost, task success and escalations in production.

    5. STEP 05

      Govern

      Inventory, approvals, incident handling and audit evidence fed back into the lifecycle.

    Capabilities

    What the operating layer covers.

    1. 01

      Model lifecycle

      Registry, versioning, lineage, approval and retirement for classical ML models, with training reproducible from code and data.

    2. 02

      Prompt lifecycle

      Prompts, templates and retrieval configurations versioned, tested against evaluation sets and released like code.

    3. 03

      Agent lifecycle

      Agent registry, tool permissions, version control for plans and tools, and release gates that measure task success before an agent gets more scope.

    4. 04

      CI/CD

      Pipelines that validate data, train or adapt, evaluate, package and deploy, extending the client's existing DevOps toolchain rather than replacing it.

    5. 05

      Continuous evaluation

      Evaluation sets run on every change and on a schedule in production, with human calibration for judgments an automated judge gets wrong.

    6. 06

      Observability

      Tracing across model calls, retrieval and tool use, quality and drift monitoring, and dashboards that engineering, product and governance read from the same source.

    7. 07

      Reliability

      Latency budgets, fallbacks, routing across models, capacity reservations and incident response for AI systems as production services.

    8. 08

      AI FinOps

      Cost per model, per prompt and per task, routing and caching decisions backed by data, and reviews that keep production spend tied to value.

    9. 09

      Governance integration

      Risk classification, approvals, documentation and evidence generated by the pipeline, so governance is a property of the platform rather than a meeting.

    Metrics we expose

    What the platform reports, from day one.

    No generic deployment multipliers or savings percentages. These are the measures the platform exposes, with targets agreed per engagement.

    Metrics we expose

    Targets agreed per engagement. Not benchmarks, not guarantees.

    • Release frequency for models, prompts and agents
    • Evaluation pass rate at each gate
    • Task success rate in production
    • Model drift detected against an agreed threshold
    • Prompt regression caught before release
    • Agent failure rate and failure class
    • Latency at the percentile the workflow needs
    • Cost per task
    • Escalation rate to a human
    • Rollback time

    The compute these systems run on is planned under AI Infrastructure & GPU. The controls and evidence the loop produces are governed under AI Governance & Responsible AI.

    Buyer questions

    Questions about MLOps, LLMOps and AgentOps in a GCC.

    What is AgentOps?

    AgentOps is the operating discipline for autonomous and semi-autonomous AI agents in production: registry, versioning, tool permissions, tracing, evaluation, human escalation, cost per task, incident handling and governance evidence.

    It extends LLMOps in the same way LLMOps extended MLOps. Agents act on systems, so the controls are closer to those of a service and a user account than to those of a model endpoint.

    What is the difference between MLOps, LLMOps and AgentOps?

    MLOps runs the lifecycle of trained models. LLMOps adds prompts, retrieval, evaluation of generated output, routing and cost per call. AgentOps adds tools, permissions, multi-step traces and task-level success. An AI GCC needs all three as one operating layer.

    Do we need this with only a few models or agents?

    Yes, scaled to the portfolio. Even a handful of production systems need versioning, evaluation gates, observability and rollback. What changes with scale is tooling depth, not whether the discipline exists.

    Which tools do you use?

    The client's existing CI/CD and cloud tooling wherever possible, extended with registry, evaluation, tracing and cost tooling chosen for the workload. The platform is designed to be owned by the GCC, so tool choice also considers the skills the team will have.

    Can NeoIntelli operate the platform as a managed service?

    Yes. Under the Managed and Build-Operate-Transfer models NeoIntelli can run the MLOps, LLMOps and AgentOps layer with agreed service levels and hand it to your team at transfer.

    Review the production stack behind your AI.

    Tell us what is in production, what is stuck in pilot and how releases happen today. We will map the lifecycle, evaluation, observability and cost layer the GCC needs to run it.